A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs.
The purpose this role is to deliver all operational and commercial performance metrics across your business stream through the management of KT Coaches, ultimately delivering revenue, gross margin and all KPIs while driving and developing an effective culture.
Key Responsibilities
Key Requirements
Professional Experience:
Technical Experience:
Performability (Pty) Ltd is boutique recruitment, coaching and HR Support company, small enough to be flexible to the unique needs of individual clients and candidates, but large enough to have an established network in a variety of sectors and industries. We are committed to building long-lasting, strong, trustworthy relationships with our clients and candidates. Our growth is driven by our passion to deliver a service that goes beyond the norm and to ensure that we act in the best interest of the client and the candidate at every interaction.
We don’t work job specs, we work hard to place the best person in the right role. We see talent management as a combination of art and science and use both to source top skills. We don't just train, we take the time to understand your business and it's unique needs and the ongoing support to ensure sustainability.
We specialise in a range of disciplines with IT and Finance as the core. We have partnered with large national corporates and SME’s and have a thorough understanding of the nuances of both.
Whether you are a job seeker looking to work at a large corporate company or a small start-up looking to add skills to your team, we can help.
Our values are simple. Do the right thing, every time.
