We’re Urban Angles
Pushing the boundaries of visual solutions for the property sector for over 20 years.
We work with a wide range of clients in the real estate and property sector to provide jaw dropping, show stopping solutions that inspire, motivate, and deliver unique customer experiences that raise the bar and set us apart.
Our team are experienced in a variety of fields ranging from video, photography, floor plans, 360 virtual tours, 3D visualisation, retouching and a healthy obsession for customer service.
What the role is all about:
As a Customer Support Coordinator, you’re the all-star of our business. Reporting to the General Manager, you’ll be the first point of call for our clients and will work with teams across multiple departments.
You will liaise with clients to book, manage, and close out jobs for all Urban Angles products and services.
Problem-solving, coordinating high-volume workflow, and setting expectations to deliver the ultimate customer experience for our industry-leading clientele will all form part of your day.
Our Urban Angles Experience
We genuinely care about our people, which includes their mental, physical, emotional, and financial health. In addition to providing a base salary plus superannuation, our EVP is built on a framework of support, connection, communication, and recognition. We are committed to your development – both professionally and personally. We invest heavily in our team’s culture by gathering regularly to help build relationships, give and receive feedback and have genuine conversations.
Who we’re looking for
We look for high-performing individuals who will complement the strong team culture we live and breathe. To apply, you will need to address the following criteria:
● Take responsibility for facilitating high-volume production workflow.
● Engage with clients by asking questions to understand.
● Give and receive feedback to build rapport and strong professional relationships internally and externally.
● Communicate with clarity through authentic customer service experiences over the phone and via email.
● Ability to be organised and remain unflustered when the best-laid plans go astray.
● Show initiative to think on your feet and have a charismatic attitude to making things happen.
● You are supportive and passionate about customer service and helping others.
The Process
Closing date for applications is Monday, 2nd February 2026. The successful candidate will commenc e in early to mid February, 2026
How to Apply
Only applications addressing the above criteria (including a cover letter and current resume) will be considered and should be lodged before Monday, 2nd February 2026 (closing date.)
We encourage you to learn more about how we turn property dreams into reality by exploring our website at www.urbanangles.com
Since 2001, we’ve been delivering outstanding visual content for home builders, developers, real estate professionals, vendors, and advertising agencies across Australia.
We can help your property stand out, look its best, and attract buyers.
Our full suite of visual content services includes:
> Photography
> Videos
> 3D Visualisation
> Aerial & Drone
> Floor Plans
> Virtual Styling
> Virtual Walkthroughs
Our dedicated senior management team will oversee your project and be your point of contact. Together, alongside their respective creative teams, they bring years of property marketing experience to help you realise the sale result you want for your property.
With resources spanning across multiple departments – operations, production, marketing, HR, and fieldwork – we cater to clients of all scales, from solo operators to national organisations.
If you’re looking for a supportive partnership that will take the hard work out of delivering a successful marketing campaign, we’re here to help.
Visit urbanangles.com.au to learn more or call 1300 144 255.
