Job Description

Customer Executive

Minimum Requirements:

Matric (Grade 12)
Post graduate degree in Supply Chain or Sales and Marketing as well as a commercial or management degree.
Valid Code EB driver's licence
10 years' experience in a marketing and sales function that includes managing complex and/or significant customer relationships and key/national accounts with at least 5 years in management
role.
Proven experience in a customer-facing role, preferably in logistics or supply chain management.
Strong commercial acumen and strategic thinking.
Excellent communication, negotiation, and relationship-building skills.

Responsibilities:

Channel Strategy Formulation and Implementation

Develop and execute effective channel strategies to enhance market reach and customer engagement.
Collaborate with cross-functional teams to align strategies with business objectives.

Market and Customer Insight Maintenance

Continuously monitor market trends, customer behavior, and industry dynamics.
Leverage insights to inform decision-making and drive growth.

New Business Development

Identify and pursue new business opportunities.
Build strong relationships with potential clients and partners.

Strategic Account Management

Manage existing customer accounts strategically.
Ensure customer satisfaction, retention, and growth.

Customer Relationship Management

Serve as the primary point of contact for key customers.
Resolve issues promptly and maintain positive relationships.

Pricing Guideline Management

Develop and implement pricing strategies.
Balance profitability with competitive market dynamics.

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry

Unknown

Company Size

51-200 employees

Headquarters

Bedfordview, ZA

Year Founded

1989

Website

boardroom.co.za

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