Nokia

Customer Engineering Manager

Nokia  •  Republic of India (Onsite)  •  4 hours ago
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Job Description

The candidate in this role will be required to work in a consultative manner with external Customers, Project Delivery teams, Product Line Managers, Pre-Sales and BDM teams and our global customer engineering team.
Lead and scale a high-performance Remote Delivery Engineering team delivering IP/MPLS and Data Center solutions across customers. Drive technical excellence, customer engagement, and adoption of next-generation networking technologies.
Manages a team of strong IP Engineers covering various aspects of technical project delivery, network design, solution/Use case testing and customer technical advocates. Leads end-to-end solution/ design & deployment incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required.

  • Lead end-to-end remote delivery of IP/MPLS, Segment Routing, EVPN, and Data Center solutions.
  • Own architecture, design, deployment, and lifecycle management of customer networks.

  • Build and mentor geographically distributed engineering teams.

  • Partner with Sales, Pre-sales, and Customers to shape solutions and drive business growth.

  • Maintain strong executive-level customer connect and act as trusted advisor.

  • Ensure delivery quality, risk management, and first-time-right execution.

  • Drive adoption of Cloud, SDN/NFV, and automation frameworks.

  • Align solution designs with product roadmaps and market evolution.

  • First time right with Quality delivery of design & technical Scope.

  • Establish best practices, reusable architectures, and delivery frameworks.

Technical Expertise

  • Deep knowledge of IP/MPLS, Segment Routing, BGP EVPN
  • Strong understanding of Data Center technologies (leaf-spine, VXLAN, EVPN fabrics)
  • Cloud & virtualization: Kubernetes, OpenStack, VMware
  • SDN/NFV architectures and network automation
  • Broadband (BNG), Mobile backhaul, IP core

Leadership & Customer Skills

  • Strong customer engagement and relationship management
  • Ability to influence CXO-level stakeholders
  • Proven team leadership and people development
  • Excellent communication and presentation skills
  • Strategic thinking and problem-solving

Experience

  • 20+ years in telecom/networking industry
  • 10+ years leading engineering or delivery teams
  • Experience in large-scale telco/enterprise deployments
  • Exposure to global delivery models

Qualifications

Bachelor’s/Master’s in Engineering. Industry certifications (CCIE/JNCIE or equivalent) preferred.

Nokia

About Nokia

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Advanced connectivity is key to enable the opportunities of AI – opening new doors for us and our customers. Once known for connecting people, our technology is now essential to connecting intelligence.

Our priority is to deliver superior performance with the trust and security our customers need and we’re a committed innovation partner, shaping the future of connectivity.

For our latest updates, please visit us online www.nokia.com

To view open positions and to apply, please visit: www.nokia.com/careers

Industry
Telecommunications
Company Size
10,000+ employees
Headquarters
Espoo, FI
Year Founded
Unknown
Website
nokia.com
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