Job Description

Responsibilities:

• - Be familiar with the ADVENTEST Product
• - Provide field technical support and production support at customer's site trouble shooting
• - New system set-up, maintenance support and buyoff equipment
• - Delivers technical consulting to customers based on ADVANTEST products and services
• - Customer interfaces such as visits, meetings, complaints and feedback
• - Conduct training courses to customers
• - Communicate with customers to ensure services delivered meet their requirements
• - Work with cross functional groups and overseas teams to develop customer support plans, Reduce equipment downtime and lower maintenance costs.
• - Senior roles will contribute input to next-generation handler product development
• - Complete assigned tasks on time, lead weekly meetings and create long-term improvement Plans to resolve handler-related issues.

Qualifications

Qualifications:

• Bachelor degree majoring in electronic engineering, electromechanical engineering, Instruments Measurement, Optical Engineering or related disciplines.
• Good verbal and written English skill or Japanese or Korean Language
• Good communication skill, be able to learn and work effectively under high pressure
• Flexibility to take domestic and overseas business trip extensively
• 4-5 years ADVANTEST handler experience