Job Description
About Us
For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.
Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b
About the Role
As a Customer Enablement Specialist, you will lead live onboarding sessions and product training for external clients, helping them understand and confidently use our platform.
This is a client-facing training role, not a support role.
You’ll be responsible for delivering clear, structured, and engaging sessions that drive product adoption and long-term success.
What You'll Do
- Lead live onboarding sessions via Zoom for new clients
- Deliver structured product walkthroughs and training sessions
- Explain platform features in a clear, practical, and engaging way
- Answer client questions confidently during live sessions
- Help clients successfully adopt and use the platform
- Represent the company in a professional, client-facing environment
- This position focuses on external client training rather than internal HR training.
Requirements
- 2+ years of experience delivering training, onboarding, or customer education sessions
- Experience leading live sessions, workshops, or presentations (not just supporting training)
- Strong ability to explain processes, tools, or platforms clearly
- Excellent communication skills suitable for U.S.-based clients
- English level: C1 or C2 (required)
- Reliable internet and professional remote setup
We’re Especially Interested In Candidates Who Have:
- Experience onboarding customers or users onto a tool, platform, or structured process
- Background in:
- Customer Success / Onboarding
- Product Training / Enablement
- Learning & Development / Corporate Training
- Teaching (with structured group delivery)
- Experience delivering sessions via Zoom or similar tools
- Familiarity with CRM or software tools (a plus, not required)
This Role is NOT a Fit For:
- Customer support roles without training responsibilities
- HR onboarding focused only on internal employees
- Administrative or coordination roles without training delivery
- ESL/teaching roles without structured presentation or facilitation experience
Bonus Points
- Experience in customer education, onboarding, or implementation
- Ability to quickly learn and explain software tools
- Experience working with international or U.S.-based clients
Benefits
- 100% Remote, location independent
- Compensation: $2000 per month (based on relevant experience and demonstrated skills)
