At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Epiq AI Labs, established by Epiq in 2025, brings together builders, researchers, academics, legal professionals, and industry leaders to advance AI for complex legal and corporate challenges. Its work includes foundational AI research, large-scale data analysis, collaborative development of practical solutions, and AI education. Alongside research, the Labs leads the development of Epiq’s flagship AI platform—the foundation for AI-powered workflows across litigation, compliance, antitrust, and other complex legal and corporate matters.
As our Customer Enablement Specialist, you’ll make sure everyone who explains or uses our platform can do it well. You’ll create training, documentation, messaging, and demo scripts for Epiq Global teams and our clients, keep them current with every release, and build AI agents and automations that take routine work off the team.
You’ll split your time between building AI tools and teaching people to use the platform well. You’ll work closely with our Legal Engineers, Customer Success Managers, Product, and Epiq Global teams. You won’t own client accounts; your work makes everyone who does faster. You don’t need to be a lawyer. You’ll work from our New York office and serve clients in every region, including EMEA and APAC.
#LI-KS1 #1100 Epiq eDiscovery Solutions, Inc.
The Compensation range for this role is $140,000 - $175,000 USD annually and may be eligible for an annual bonus.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Must be authorized to work in the United States for any employer.
Your specific salary will be determined based on several factors:
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.
Epiq eDiscovery Solutions, Inc.
777 3rd Ave. – 12th Floor
New York, NY 10017
Texas Private Security License Number: A18438
