STARK Building Materials UK

Customer Development Manager

STARK Building Materials UK  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  1 hour ago
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Job Description

Jewson,a leading building materials distributor, is on the hunt for a Customer Development Manager who'sas passionate about great service as we are.

Location: Luton and surrounding areas

Hours:7:00am - 16:30pm or 07:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm

Job Purpose:

To act as an external sales professional, offering day-to-daysalessupport foryour accountportfolio, managing estimates, orders,projects

Acting as the key contact forcustomers, this role works across the Branch network to ensureorders are managed, while building strong relationships,identifyingnewopportunities and actively supporting the growth of sales.

Key Responsibilities:

  • Manage and growyour account portfolio.

  • Develop trusted relationships with customersandimprove profitability.

  • Be proactive, responsive, and visible, including regular site visits and customer check-ins

  • Work closely with branch to ensure customer orders areprioritised,accurate, and aligned to site schedules and specific delivery requirements

  • Support customers with theon-boardingof their new account, ensuringthat they start and continue to spend.

  • Acquirea thorough understanding of customer needs and requirements, expanding relationships by continuously proposing solutions that meet the customer’s needs.

Experience Required:

  • Experience within a sales, accountmanagementor customer support role

  • Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes

  • Clear and professional communicator across phone, email, and in-person; able to build relationships with customers at all levels, local branches,suppliersand regional supportteams.

  • Project coordination,prioritisationand multitasking skills

  • Organisationalskills withabilityto manage your own diary

  • Full UK Drivinglicence

  • Experiencewithin builders’ merchant, supplier, or construction-related roleis desirable.

What’sin it for you?

  • Retirement Savings Plan (Pension) – with Legal & General

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings

  • WorkPerks– A platform home to hundreds of all yourfavouritehigh street and online discounts via the provider Reward Gateway

  • AvivaDigicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

  • Employee Discount

  • Refer a Friend scheme

  • Wellbeing Centre viaWorkPerks

Why STARK? 

We'reproud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers.We'rea friendly and collaborative team, passionate about what we do and committed to doing it well.  

Ifyou'reready to take your career to the next level and join a team thatis dedicated to providinggreat service, we want to hear from you. Apply today! 

What'snext… 

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer anyinitialquestions you have

Where a role isadvertised asfull-time, we are open to discussing part-time and job share options during the application process. If yourequireadditionalsupport as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. 

STARK Building Materials UK

About STARK Building Materials UK

STARK Building Materials UK comprises a family of brands, including Jewson, one of the UK’s leading builders’ merchants, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber.

With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry.

Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.

Industry
Wholesale & Distribution
Company Size
201-500 employees
Headquarters
Coventry, GB
Year Founded
Unknown
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