KION Group

Customer Data Steward

KION Group  •  $85k - $124k/yr  •  Grand Rapids, MI (Onsite)  •  6 days ago
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Job Description

The Customer Data Steward plays a critical role in managing customer master data integrity across regions. This position ensures customer data aligns with business rules, supports governance initiatives, and contributes to accurate reporting and process efficiency.

The role acts as a liaison between the Customer Data Object Owner and local users and provides support with customer data standards, quality initiatives, and MDG-related activities.

We offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $84,750 - $124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What you will do in this role:

  • Implement and enforce customer data governance policies and standards across regional/local entities.
  • Support the Data Object Owner in defining governance rules and harmonization initiatives.
  • Define and monitor customer data quality rules; conduct regular audits and cleansing.
  • Support the Data Quality Manager in analyzing issues and driving improvements.
  • Support creation, updates, and corrections of customer master data.
  • Ensure proper classification, hierarchy, and consistency in customer records.
  • Manage MDG-related support requests, align with application engineers, and support business-side resolution.
  • Provide access support and onboarding for customer data tools.
  • Coordinate with Key Users to deliver training and support for local teams.
  • Represent regional/local business requirements in global data initiatives.

What we are looking for:

  • Bachelor’s degree in Business, Information Systems, or related field.
  • Experience managing customer data within ERP (preferably SAP) and MDG environments.
  • Strong data quality and governance knowledge.
  • Ability to prioritize and project manage important deliverables for the role in a matrix environment
  • Excellent communication and analytical skills in cross-functional settings.
  • Ability to work across time zones with international teams.
  • Willingness to travel up to 10%.
KION Group

About KION Group

Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable.

Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains.

Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.

With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad.

KION is the architect of global, regional and local supply chains. Our brands are well established:

Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments.

As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving.

You can access our Legal Notice via the link https://www.kiongroup.com/en/Service/Legal-Notice/ and our Privacy Statement here: https://www.kiongroup.com/en/Service/Privacy-Statement/

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Frankfurt/Main, DE
Year Founded
2006
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