Ricoh Hong Kong Limited

Customer Data Marketing Manager

Ricoh Hong Kong Limited  •  Wan Chai, HK / Hong Kong, HK (Onsite)  •  4 months ago
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Job Description

Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy:

Customer Data Marketing Manager

Responsibilities 
  • Implementation of a marketing automation platform for the business.Build reports and dashboards to monitor lead-to-opportunity-to-close progression through marketing funnel to attain business goals
  • Hands on management of customer database and big data system to execute and optimize the marketing team’s lead generation efforts
  • Develop and execute audience segmentation. Test and optimize digital campaigns to determine best content types/email elements for different target audience at different stages of purchase cycle to attain business goals
  • Carry out A/B testing on automated marketing campaigns to maximize results
  • Monitor and maintain data quality within the marketing and sales database
  • Develop program to organically grow database to ensure ability to reach appropriate target audiences and business goals
  • Determine, regularly report on, analyze, and recommend actions related to improving KPIs for campaigns to improve lead generation
  • Make recommendations on strategies, procedures, platform roadmaps, and process improvements regarding marketing automation, sales/marketing alignment, measurement, and lead generation
  • Work collaboratively with marketing teams to ensure automated campaigns achieve business goals
Requirements 
  • Degree or above
  • At least 8 years marketing automation experience in-house or at an agency deploying high volume marketing campaigns for a large organization
  • Expert level experience in database administration and marketing operations
  • Good understanding of how to use a marketing automation platform to drive the execution of marketing strategy–from demand generation to multi-channel engagement, to customer cross-sell and advocacy
  • Solid understanding of filters, segmentation, scoring model, revenue stages and flows and CRM platform capabilities
  • Familiar with HTML, CSS and email deliverability
  • Strong understanding of marketing metrics, measurement and reporting
  • Ability to drive projects to the finish line based on set goals, towards agreed on deadlines
  • Experience in integrating multiple marketing and sales platforms.
  • Proficient in Cantonese, English and Mandarin
  • Immediately available is preferred


Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to:  Delken Group Limited, Rm 1202, 12/F CC Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to  cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.

For more jobs, please visit our website:   http://www.delken.com.hk/

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Ricoh Hong Kong Limited

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Kowloon Bay, HK
Year Founded
1963
Website
com.hk
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