Customer Credit Team Leader (f/m/d)
Ready to lead with impact while improving well-being across markets? Do you enjoy developing people, strengthening processes, and working in a global environment? Come and join our team on our journey to improve the well-being of millions. Together we can make a difference!
In this role, you will lead and coordinate the day-to-day activities of our Customer Credit team, supporting markets across the Americas and South Europe. You will ensure agreed services are delivered accurately and on time, while fostering strong collaboration across a diverse, matrix organization.
Acting as both a people leader and a subject-matter expert, you will play a key role in driving quality, consistency, and continuous improvement within Customer Credit Management.
Team Leadership: Lead and coordinate daily credit management activities to ensure accurate, ethical, and consistent execution aligned with Essity standards and external regulations.
Operational Excellence: Secure timely and high-quality delivery of agreed services, proactively addressing deviations and more complex credit-related enquiries.
Process Improvement: Contribute to and drive continuous improvements within your area of responsibility to strengthen efficiency and service quality.
People Development: Coach, mentor, and support team members through day-to-day supervision, performance feedback, and development discussions.
Stakeholder Collaboration: Build close cooperation across finance, customer service, and other functional units within the matrix organization.
Audit & Compliance Support: Support internal and external audits and contribute to resolving audit findings in a structured and compliant manner.
Governance & Ethics: Ensure all activities are conducted in line with Essity policies, accounting principles, and regulatory requirements.
Bachelor’s or Master’s degree in Finance or an equivalent field.
3–5 years of experience in Credit Management, Accounts Receivable, Finance, Controlling, or Accounts Payable with prior people leadership experience.
Strong working knowledge of SAP (S/4HANA preferred), with experience using Office 365, Workday, or other ERP systems considered an advantage.
A proactive and adaptable team player with strong people management, change leadership, communication, and stakeholder collaboration skills, comfortable working in a multicultural and international environment.
Fluent in English, both written and spoken, Spanish is an advantage.
All applicants are requested to submit their CV in English.
What we can offer you
Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Innovate for Good | Excel Together | Be You with Us
With an office located in Lisbon, you will work within a sustainable building boasting panoramic views, close to amenities, public transport and the airport.
25 mai. 2026
Essity261858
Essity - a globally leading hygiene and health company. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.
Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life.
Our leading global brands TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. The company’s headquarters is located in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm.If you want to join a company where dedication to people is powered by innovation, welcome to Essity!
