Brindar apoyo operativo en la atención y seguimiento a empresas de montaje para los distintos eventos, colaborando con el área de Customer Experience para asegurar el cumplimiento de procesos, requisitos documentales y atención oportuna a solicitudes relacionadas con montaje y operación.
La posición será responsable del seguimiento administrativo y operativo con empresas de montaje, así como del soporte en líneas de atención Helpline para canalización y seguimiento de solicitudes relacionadas con la operación de expositores y proveedores.
Asimismo, contribuirá a mantener control y seguimiento de documentación, validaciones y procesos necesarios para la correcta ejecución operativa de los eventos.
Dar seguimiento a empresas de montaje respecto a procesos y requerimientos operativos.
Revisar y validar documentación requerida para montaje y operación.
Brindar atención y seguimiento a solicitudes recibidas mediante líneas Helpline.
Canalizar requerimientos con las áreas correspondientes.
Dar seguimiento a pendientes administrativos relacionados con montaje.
Apoyar en actualización y control de reportes operativos.
Colaborar con Customer Experience Leaders para asegurar continuidad operativa durante preparación y ejecución de eventos.
Apoyar en seguimiento operativo con expositores y proveedores cuando sea requerido.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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At RX, we help businesses grow - whether you’re an individual, a community, or an organization. We take events to the next level, combining in-person experiences with smart data and digital tools to connect people, products, and opportunities.
With 400+ events across 22 countries, we create moments that matter—online, in person, or both. We’re also turning our flagship events into year-round communities across 42 industries—from aerospace to pop culture, beauty to construction. Whatever you’re into, we make it easier to connect, learn, and grow.
We’re committed to doing it responsibly, fostering inclusion, and creating spaces where everyone can thrive.
As part of RELX, a global leader in information and analytics, we combine scale, insight, and innovation to help businesses succeed.
