Job Description

Company Description

About Bosch Engineering Center Cluj

Since its establishment in 2013, Bosch Engineering Center Cluj plays an essential role in the current transformation of the mobility sector. Through its extensive expertise in software, hardware & mechanical engineering, reliability engineering, as well as sales planning, the center contributes to the development of innovative products and services based on artificial intelligence (AI) applied in the fields of automated driving, electric and connected mobility. Thanks to the diverse professional and personal development opportunities, flexible working conditions, modern offices and laboratories in Cluj-Napoca, Jucu, Bucharest and Sibiu, we are one of the most desired employers among engineers and IT professionals in Romania.

Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.

Work #LikeABosch

Job Description

We are seeking a highly motivated Customer Claims and Compensation Expert to join our team and work in a collaborative environment together with the global Sales, Finance, Customer Teams, and Business Units.

As a Customer Claims and Compensation Expert, you will:

• Support the coordination and monitoring of claims-related topics at GB level, including General & Economic Claims, Repricing, and Tariffs.
• Consolidate, validate, and analyze claims data received from multiple business units and stakeholders.
• Support the preparation and review of claims calculations and financial evaluations.
• Monitor claims performance and identify deviations, risks, and improvement opportunities.
• Prepare regular and ad-hoc reports, KPI dashboards, and management presentations.
• Support planning, forecasting, and actual reporting activities related to claims topics.
• Ensure data quality, consistency, and transparency across reporting systems.
• Collaborate closely with Sales, Finance, Customer Teams, and Business Units to gather, validate, and consolidate information.
• Follow up on agreed actions and support stakeholders in achieving defined targets.
• Participate in continuous improvement initiatives.

Qualifications

• Education: Bachelor’s degree in business administration, finance, economics, industrial engineering, or a related field.
• Experience: 3+ years of experience in Sales Controlling, Finance, Pricing, Claims Management, Business Analysis, or another commercial finance-related function. Experience in reporting, data analysis, or customer-related financial topics is an advantage.
• Knowledge: Good understanding of claims processes, financial reporting, KPI management, and business performance analysis; Advanced MS Excel skills; Experience with Power BI, CRM systems, reporting tools, or automation solutions is an advantage.
• Competences: Analytical & structured thinking; Attention to detail; Data quality & accuracy; Good communication and collaboration skills; Proactive approach with solution orientation; Resilience under pressure.
• Languages: English proficient user, German is an advantage.

Additional Information

LikeABosch Benefits:

Your work-life balance is valuable to us, so we offer you:

• 25 Days of annual leave, because work-life balance is essential to us;
• Flexible working hours.

Your health and well-being is important to us, so we have you covered:

• Medical subscription;
• Accident insurance;
• Sport activities and well-being initiatives.

We believe in a Life-Long Learning approach, so you can take advantage of:

• Technical and soft skills trainings;
• Access to e-learning platforms;
• Local and Global career development programs;
• Opportunity to attend conferences;
• Bookster subscription.

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these, we are offering:

• A monthly budget which can be used for several different services on an online benefit platform;
• Annual bonus;
• Lunch discounts.

Ready to work LikeABosch?

We live by our values, have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.