Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
There's never been a better time to join Watercare. We're delivering a $15.2 billion, 10-year capital investment programme, the largest in our history, creating opportunities to work on transformative infrastructure, sustainability and digital projects that will shape Auckland's future. With more than $4 million invested every day, you'll be part of work that makes a lasting difference to our communities and environment.
He whakamārama mō te tūranga mahi | About the role
This is your opportunity to work in Watercare's fantastic contact centre, where you will have the flexibility for a work life balance!!
As a Customer Champion you will be responsible for providing exceptional customer service to our customers. You will provide specialist support and advice on all aspects of water and wastewater billing. You will also have the opportunity to utilize your strong contact centre and customer services experience which may enable you to work in other areas of the Retail group (Payments / Collection, New Connections and Faults), depending on work requirements.
You are a customer centric strong communicator who is comfortable working in a fast-paced environment. You are technically savvy, and enjoy problem solving.
Hours of work: Rotating roster between the hours of 8.00am and 7.00pm Monday to Friday. Saturday and Sunday 8.30am -5.00pm
We offer a competitive salary and staff benefits package including:
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.
At Watercare we’re proud to provide a lifeline service to the people of Auckland, while protecting the environment for future generations.
Every day we provide the highest quality drinking water to 1.7 million Aucklanders, and take it away again once it’s been used in the sink or flushed down the loo. Without using chemicals, we treat wastewater to a very high standard and safely return it to the environment.
We also plan for new and upgraded infrastructure far into the future to ensure we can meet the needs of our fast-growing city.
We operate assets worth more than $9 billion – but it’s our people who are our most valuable assets.
Our staff are passionate, motivated and trustworthy people who are the leaders in their fields. They’re not afraid of a challenge and are constantly looking for new ways of improving our processes and the service we offer our customers.
If this sounds like you, please visit our careers centre to see our job vacancies and be notified of future opportunities: https://careers.watercare.co.nz
