Job Description

Business Area: Nestlé Nutrition & Health

Customer Category Manager

Location: Gatwick (Hybrid working – 2 days a week in the office)

Salary: c £55,000 dependent upon experience

Some of our other fantastic benefits

• Car Allowance
• Potential, discretionary annual bonus
• Generous pension scheme
• 12 flexible days on top of 25-day holiday entitlement
• 2 paid volunteering days
• A focus on personal development and growth

Although this is a full-timepermanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

We have a fantastic opportunity for a Customer Category Manager to join our Commercial Development Team (CDT) team within Nestlé Nutrition & Health. This is an exciting and pivotal role where you will be directly responsible for the development, management and execution of our Customer Category Plans for Asda & Sainsbury’s. ( external advert - two of our largest retail customers.)

We are looking for an experienced category professional with the ability to always ‘put the category first’ ensuring we operate as a real impartial strategic partner to our customers. What’s key it that we deliver value add insight that drives category growth for the long term with our customers.

A little bit about us
For more than 155 years, our Nutrition products have been welcomed into homes around the world, and our long history has established us as the nutritional partner of choice for families and individuals.

We provide a wide range of products and services across every life stage - from newborn to adult - to support lifelong health and well-being for all. Grounded in our deep understanding of today's nutritional challenges and the link between food and health, we leverage our R&D expertise to offer tasty and balanced diets which cater to the different needs of mothers, babies, young children, teens and adults.

Together with like-minded partners, we will continue to be there for everyone, every day, at every stage of life.

Our ecosystem has continued to evolve, with new partnerships to help consumers connect with our brands, and our social platforms provide invaluable support, information, fun and connection for our consumers.

Your impact

You will be responsible for developing and deploying tailored channel and category plans at a customer level, including point of purchase solutions to deliver overall category growth resulting in market share growth for Nestlé, whilst ensuring impartiality with the customer.

You will also:

• Build great external relationship by being the first port of call and a trusted source for Buying/Merchandising Teams relating to any category questions, insight and recommendations.
• Execute Nestlé Category Strategy, personalisation of the Category Strategy to meet the retailer’s needs and generate engagement and commitment.
• Successfully execute the category drivers for the channel within your customer via the delivery of the point of purchase (POP) Vision, through adjacency and flow recommendations to retailers at range reviews and throughout the year.
• Deliver best in class insight, engaging retailers with promotional insight to influence the effective use of promotions, developing and implementing best in class examples of latest online and in store executions.
• Have a deep understanding of the role of the shopper within your customer.
• Lead the Category agenda within the integrated commercial planning (ICP) process, ensuring our internal plans are fit for purpose for our Customers.
• Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in

Your ingredients for success

To be successful you will already have significant category and commercial experience, with a demonstrable record of success in delivering in a category management role within the FMCG sector. You will be passionate, tenacious, results focused and enjoy working in a highly energetic and exciting environment. Acting as an ambassador for our Nestlé brands, you will have commercial capability and have experience of influencing across all levels internally and externally, ideally within a matrix structure. It’s a given that you will know the importance of being able to flex your style whilst working in an environment that can be, at times, ambiguous.

You will also:

• Have a real analytical approach with a great data analysis and insight generation mindset
• Be curious to understand the changing shopper dynamics, and have an energy to translate insights into recommendations to drive category growth
• Ideally, have experience of creating and selling winning category plans within an FMCG environment.
• Be adaptable, demonstrating agility to use your initiative to solve challenges rapidly and often in a creative way.
• Understand the importance of working in a customer centric way.
• Be courageous, we’re not afraid to think differently and embrace new ideas. We want you to disrupt what we do in the right way to drive great results and change.
• Love of learning, understanding 'why?' and ability to share this both externally and internally in a compelling way.

Why Nestlé?

Across Nestlé, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experiences in a wide range of roles across both Category Sales and Marketing. We want our people to have the breadth and depth of experience and as a result access fantastic career opportunities which could lead to a wide range of exciting roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

What you need to know

Advert posting date: 21/05/2026
Advert closing date: 04/06/2026

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.

We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace

To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland