Customer Care Technical Lead Intern
• Performs routine assignments within standardised procedures and practices with regular supervision to achieve objectives and meet deadlines (EG assisting other professionals; creating reports).
• Receives instruction, guidance and direction from others and uses own knowledge and existing procedures to solve standard problems (EG performing office duties for a defined area; responding to company queries).
1. Script Development: Design, write, and test Python scripts to automate manual processes and file management tasks.
2. Process Management: Utilize Python libraries (such as subprocess) to interact with the operating system and manage external commands.
3. Performance Optimization: Assist in implementing multiprocessing or threading to speed up data processing tasks.
4. Debugging & Maintenance: Troubleshoot existing scripts, identify bottlenecks, and refactor code for better readability and performance.
5. Documentation: Create clear documentation for the scripts and tools you build so team members can easily use them.
6. Analysis of tickets for automations
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Advanced connectivity is key to enable the opportunities of AI – opening new doors for us and our customers. Once known for connecting people, our technology is now essential to connecting intelligence.
Our priority is to deliver superior performance with the trust and security our customers need and we’re a committed innovation partner, shaping the future of connectivity.
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To view open positions and to apply, please visit: www.nokia.com/careers
