09 October 2026
Would you like to help create the best customer experience in the Nordic market?
GARDENA, part of Husqvarna Group, is looking for two Customer Care Specialists to join our Nordic Customer Care team. One position is full-time (100%) and the other is part-time (80%).
We are building the Customer Care organization of the future, and we are looking for service-minded colleagues who enjoy solving problems and making a difference for customers every day. You will work in a Nordic and international environment where collaboration, customer focus and development are at the heart of what we do.
At GARDENA, you will become part of Husqvarna Group, an international organization with strong brands and ambitious goals. You will join an engaged Nordic team with a strong sense of collaboration and shared responsibility.
The role offers broad contact across functions and markets, as well as the opportunity to influence and improve how we work. You will develop your knowledge of customer service, products, systems and business processes in an environment where learning and customer value go hand in hand.
As a Customer Care Specialist, you play an important role in creating a smooth and professional customer experience across the Nordic market. You will be in daily contact with our customers, the sales organization, logistics and other internal functions, ensuring that questions, orders, deliveries and claims are handled efficiently and with high quality.
You will take ownership of customer cases, communicate clearly and proactively, and contribute to the continued development of Customer Care Nordic.
You will also contribute to improvements in processes and ways of working, and participate in projects and development initiatives within Customer Care Nordic.
We are looking for someone who enjoys customer contact and is motivated by finding solutions. You are structured, attentive to details and comfortable taking responsibility for your work. You communicate clearly, collaborate well across functions and national borders, and contribute positively to the team.
As the role involves daily contact with customers in several Nordic countries, language skills are essential. You must be professionally proficient in Swedish and Norwegian and preferably also in Danish.
Good English skills are a must and experience from a Nordic organization are beneficial.
We also see that you have:
Huskvarna or Jonsered
We believe the best ideas happen when we're connected. We spend most of our time together in the office, creating space for collaboration, creativity, and fast decision-making. This is consistent across all our global offices and helps us maintain a strong culture, support learning and development, and ensure everyone has access to the people and resources they need to thrive.
At GARDENA we strive to have a work environment that is inclusive and diverse, where we believe that our differences are our strengths. Our winning culture is important to us, which is why we go by the beliefs: We’re Bold, We’re Dedicated and We Care
Apply as soon as possible, as we review applications on an ongoing basis. Please indicate in your application whether you are interested in the full-time position, the part-time position, or both.
We do not accept applications via e-mail due to GDPR regulations.
For more information about the position please contact Hiring Manager Jill Hansen, Team Leader Customer Care, at Jill.Hansen@husqvarnagroup.com
For questions regarding the recruitment process please contact Talent Acquisition partner Katarina Engberg at katarina.engberg@husqvarnagroup.com
Processing of personal data
When you send in your application we will process your personal data. In case we choose to proceed with your application, we will ask you to verify your identity before giving you a job offer.
For more information about how we process your personal data, who we may share it with and what rights you have, please see our privacy notice.
For over 50 years, GARDENA has been dedicated to helping people take better care of their gardens, yards and outdoor spaces. Driven by our own passion and experience for every aspect of garden care, we engineer the smart tools and clever solutions that allow people all around the world to create small moments of wonder in their gardens – moments of achievement, contentment, order, and joy, all year round, year after year. GARDENA is part of Husqvarna Group.
Welcome with your application and become part of our Nordic Customer Care team!
Husqvarna Group is a global leading producer of outdoor power products for forest, park and garden care. Sustainability is integrated into our business. Creating a strong company fit for the future demands the ingenuity and courage of our people, forward-thinking leadership in our organization and the insights of our strategic partners.
Working at our company means being part of our long and proud history. More than 330 years of innovation has shaped the company and contributed to the passion that drives our employees and the company forward. The Group has grown and now includes 12,300 employees in 40 countries and our products are sold in 100 countries under brands such as Husqvarna, Gardena, Flymo, and Orbit Irrigation. The range includes robotic lawnmowers, chainsaws, trimmers, riding lawnmowers and garden irrigation.
With our passion for innovation we continue to shape great experiences!
Do you want to be part of Husqvarna Group and pursue a challenging career in an international environment? Read about our job openings and trainee programs here: husqvarnagroup.com/career
