A Tel Aviv-based startup developing brain-computer-interface technology products to help in enhancing brain performance is looking for a talented and competitive Customer Care Specialist that cares about mental health.

This is a great opportunity for a candidate interested in an entry-level position with a lot of potential for growth in a diverse and dynamic start-up environment.

Note that the position is intended for people that are comfortable working late night hours.

Responsibilities

• Monday - Friday
• Evening/night shifts (1:30pm - 10:00pm or 4:30pm - 1:00am)
• Work with the care team on new and exciting customer-facing initiatives
• Help in shaping a great product service experience
• Answer questions asked by leads and clients about the product
• Troubleshoot technical problems and help in resolving

• Mother-tongue level English
• Excellent verbal and written communication skills
• BONUS: Experience working with a ticketing system