SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC

Customer Care Specalist

SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC  •  Cadillac, MI (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

3–4 days on the road (customer sites); Other days in-office.

Field Responsibilities

  • Inventory Management: Perform on-site cycle counts, receive incoming materials, and manage "put-away" tasks at customer facilities.
  • Equipment Maintenance: Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets.
  • Deliveries: Handle local product deliveries to automotive plants and industrial partners.
  • Implementations: Lead the physical setup and stocking of vending solutions for new customer launches.

Office Responsibilities

  • Quotes & Orders: Generate customer quotes and manage high-volume order entry.
  • Account Support: Act as the primary point of contact for order status, tracking, and general inquiries.

Requirements

  • Ability to lift up to 50 lbs and work in an industrial/manufacturing environment.
  • Valid driver’s license and clean driving record.
  • Proficiency in ERP systems or order entry software.
  • Strong organizational skills with high attention to detail for inventory accuracy.

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO

SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC

About SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC

SDMS delivers productivity and performance to customers seeking diversity solutions by providing innovative, custom solutions enabled through our lean practices, industry knowledge and commitment to a sustainable environment.

Industry
IT & Software
Company Size
1-10 employees
Headquarters
Unknown
Year Founded
2011
Social Media