TalentWorldGroup Plc.

Customer Care Representative (French)

TalentWorldGroup Plc.  •  €11/hr  •  Paris, FR (Remote)  •  11 hours ago
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Job Description

Customer Care Representative (French) – Remote for Mobile Services Project

Start: July 2026
Contract: Freelance cooperation agreement | Remote: 100%
Languages: French (C2) and English (C1)

About TalentWorldGroup

TalentWorldGroup is a global multilingual contact center focused on remote work solutions and long-term collaboration. We promote flexibility, professional growth, and international teamwork.

We are currently hiring French-speaking Customer Care Representatives to support a mobile phone rental service provider in France.

In this role, you will handle inbound customer interactions, assisting users with inquiries related to their mobile phone rental services. You will provide clear, professional, and customer-focused support while ensuring a smooth and positive customer experience.

Responsibilities

Customer Support (Inbound)

  • Handle inbound customer support calls
  • Assist with inquiries related to mobile phone rentals and services
  • Provide clear, friendly, and professional communication
  • Resolve customer concerns efficiently

Operations & Documentation

  • Accurately document customer interactions
  • Follow internal processes and guidelines
  • Ensure high-quality service standards

Profile

  • C2 French and strong English (C1)
  • Previous customer support experience
  • Experience handling inbound calls
  • Strong communication and problem-solving skills
  • Comfortable working independently in a remote environment

Schedule

  • Monday to Friday
  • 3–4 hours per day
  • Operating hours: 09:00 – 18:00 (CEST)
  • Flexibility required within this timeframe

Compensation & Training

  • €11/hour
  • Training duration: 1 day
  • Paid training
  • Training start date: July, 2026

Technical Requirements

  • Stable wired internet connection (LAN required)
  • Desktop or laptop (Windows 11 or macOS 14 minimum)
  • Minimum 1.8 GHz processor, 8 GB RAM, 10 GB free disk space
  • Wired USB headset

Why Join TalentWorldGroup

  • Fully remote, flexible setup
  • Freelance cooperation agreement
  • Long-term project potential
  • Performance-based incentives (bonuses and paid leave hours)
  • Opportunity to work with international clients
  • Structured onboarding and support
TalentWorldGroup Plc.

About TalentWorldGroup Plc.

Centralized and Standardized Native Customer Support Services Worldwide

Sole provider of all Major Languages and Dialects in the World

International Marketplace of Premium Contact Center Projects for Remote Talents.

Dear Visitor, welcome to our page!

TalentWorldGroup is a Revolutionary Multilingual Cloud Contact Center and the International Marketplace of Premium Customer Support Projects for Remote Talents.

TWG is on the mission to reinvent professional Home-Based Working, build the Workplace of the Future, and make Outsourcing Uniquely Simple and Flexible for our Clients like never before.

We disrupt the Contact Center industry and aim to become the New Global Standard for International Customer Service Outsourcing and Remote Working worldwide.

We understand Cultural Diversity and as a sole provider support All Major Languages and Dialects in the World.

Our Core Values based Legendary Customer Service and Revolutionary Operations Model are developed around our Clients’ real needs in the digital age, enabling them to focus on their Global Business Development and take Any Language Support for granted with Consistent Quality Delivery and Target Reporting Worldwide.

TWG is a people’s company and we put people first. Our Unique Corporate Culture and Employee Experience Journey allow us to attract and retain the Best International Talents and Deliver on Premium Quality in any parts of the World.

In the Age of Technology, our World is becoming Smaller and Connected thought Widely Available High Performing Computing Devices and Telecom Networks. Professional Home-Based Working is no longer the Question of the Technical Ability, however the Corporate Culture, Engagement and Communication.

For more Information, Please visit our Unique Website or Contact us with Confidence, Let’s Do Something Amazing together!

Industry
Unknown
Company Size
51-200 employees
Headquarters
Hungary, HU
Year Founded
2018
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