Entain

CUSTOMER CARE REPRESENTATIVE

Entain  •  Auderghem, BE (Onsite)  •  5 hours ago
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Job Description

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

  • Provide professional customer service
  • Offer retail and digital support
  • Use a variety of tools in your work
  • Work within a central department

Qualifications

  • Be fully bilingual in Dutch and French
  • Be able to listen, analyse and solve problems
  • Be able to work well under pressure, be methodical and punctual
  • Have an interest in sport, casinos and betting
  • Be sociable, motivated and driven by a thirst for learning

Additional Information

What we offer :

We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.

  • Full-time contract (38 hours/week – 5 days)
  • Fixed-term contract
  • Meal vouchers: €10 per worked day
  • Eco-vouchers
  • Gift voucher
  • Travel expenses:
  • 100% reimbursement of public transport costs or mileage allowance (legal rate)
  • Reimbursement of travel expenses for professional events
  • Company laptop
  • Reimbursement of home internet costs
  • 4 additional vacation days on top of the 20 statutory annual leave days*
  • Pension insurance
  • Hospitalization insurance
  • Annual bonus (CCT90) based on collective objectives
  • 13th-month salary*
  • Double holiday pay*

*pro-rated based on the hours worked during the current or previous year.

Entain

About Entain

Welcome to Entain.

Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s.

Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker.

But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology.

It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting and gaming. Really though, it’s the people that truly make us who we are. There’s over 30,000 of us around the world and counting, but we all play for the same team.

We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together.

If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.

At Entain, it’s your game. We’re ready to play – are you?

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
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