At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
The Customer Experience Specialist I helps Delta Faucet customers by providing answers to product questions, troubleshooting installation and service problems, processing warranty applications, and assisting customers in finding suitable solutions. This role collaborates with consumers, contractors, and installers with an emphasis on Delta Shower Doors and Enclosures.
This role suits someone who enjoys assisting others, remains professional in a lively setting, takes ownership for customer issues, and is eager to learn technical product details. The ideal candidate is curious, reliable, and passionate about providing excellent customer experience in every interaction.
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:
Shift 1 (United States of America)
Full time
Hiring Range: $18.05 - $28.33 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Liberty Hardware (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
At Delta Faucet Company, passion for water flows through everything we do, whether it’s with our namesake and flagship Delta® brand, or our other company brands that include Newport Brass®, Brizo®, Kraus®, and Peerless®. Combining design and innovation, our extensive product line suits both residential and commercial buildings.
Our employees work together to make things better, from collaborating on a product launch, to building a Habitat for Humanity house or lending a hand to a colleague in need. This positive mindset empowers a culture of trust where we’re willing to challenge each other – and we always have each other’s backs.
As a division of Masco Corporation, we are a market leader and one of the largest U.S. manufacturers of residential and commercial faucets. With thousands of employees in the U.S. and across the globe, we have a strong track record of excellence and growth.
We pour a lot of energy into helping our employees develop skills, grow as professionals and people and build rewarding careers that take them as far as they want to go.
