Hager Group

Customer Care - Manager

Hager Group  •  Czechia (Onsite)  •  2 days ago
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Job Description

Location: Prague – Zdiby

If you are attracted to a role where strategy, creativity, and technology come together, you’re in the right place!

What you will be responsible for – your key responsibilities:

  • Managing complete customer service processes
  • Collaborating with the sales and logistics teams to ensure smooth order processing
  • Ensuring on-time deliveries and correct pricing setup

What you should have – required skills and experience:

  • Experience in customer service / order management
  • Knowledge of SAP
  • Strong communication and leadership skills
  • Resilience in handling challenges and a desire to improve processes
  • English (minimum B2 level)

What you can look forward to:

  • Modern offices in Prague – Zdiby, high-quality technical equipment for everyday work
  • Comprehensive training – we will ensure you are fully prepared for your new role
  • Onboarding at headquarters in Germany and France under the guidance of experienced colleagues
  • Recognition for outstanding performance
  • Regular training sessions and opportunities for personal growth
  • A supportive team that has your back

If you would like to join us, send an email to: lucie.ulicna@hager.com and become part of our team

Hager Group

About Hager Group

Hager Group is shaping the future of the electrical world by empowering customers, communities, employees, and partners with innovative technologies for a more digital and energy-sufficient future. As a global industrial technology leader, we bring world-leading expertise in electrification, automation, and digitization to residential, commercial, and industrial buildings. Founded in 1955 in Germany, we seamlessly integrate AI-enabled IoT solutions with products, systems, and analytics to drive profitable growth for our customers globally through 23 factories. With an ecosystem of 13,000 colleagues, our offers are distributed in over 100 countries, ensuring proximity and a unique experience for our customers and stakeholders. Embracing diversity and inclusion in all aspects, we are guided by our meaningful purpose of creating a sustainable future for all.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Blieskastel, DE
Year Founded
Unknown
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