Job Description

Customer Care Executive (Certification)

QUALIFICATIONS AND JOB DESCRIPTION

Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service. Our entrepreneurial spirit is the key to bringing quality and safety to life and helping our customers succeed. A career with Intertek means you will be applying your skills and expertise to ensure the quality and safety of products and services used by millions worldwide. We are a leading provider of ATIC (Assurance, Testing, Inspection and Certification) Services with over 40,000 people across 1,000 locations in over 100 countries.

Our vision is to become the world’s most trusted partner for Quality Assurance and we offer people the chance to make an impact with attractive growth opportunities on a global scale.

We are looking for a team member with the following qualifications to be assigned as a “ Customer Care Executive (Certification)” in the Certification Department.

If you want to join one of the most reliable partners in the world for Quality Assurance, apply now!

• College graduate
• At least 2 years of work experience (Preferably in planning or customer relations)
• Proficient in MS Office programs
• Customer-focused
• Strong sense of responsibility and follow-through
• Strong verbal and written communication skills
• Team player
• Strong planning and organizational skills
• Preferably fluent in English
• No military obligations (for male candidates)

JOB DESCRIPTION

• Plan and coordinate supplier audits in accordance with auditor criteria and customer expectations
• Meet monthly customer relationship targets
• Conduct invoice, payment, and expense reviews for projects and auditors, and enter the data into the relevant database.

WHO ARE WE!

• We are a global family that values diversity.
• We always do the right thing. With precision, pace and passion.
• We trust each other and have fun winning together.
• We own and shape our future.
• We create sustainable growth. For All.