WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
Part of WSA group, Bloom Hearing Specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.
Full Time | Monday to Friday, 9:00am to 5:00pm
Help People Hear Better. Make Every Customer Interaction Count.
At Bloom Hearing Specialists, we believe better hearing leads to better lives. As part of a customer-centric organisation with an industry-leading Net Promoter Score (NPS), you'll play a vital role in creating exceptional experiences for our customers while supporting our audiologists in delivering life-changing hearing solutions.
If you're passionate about customer service, enjoy building relationships, and thrive in a supportive healthcare environment, we'd love to hear from you.
As a Customer Care Coordinator, you will be the welcoming face and voice of our West Ryde Clinic. You'll work closely with customers, audiologists, and the wider team to ensure every interaction is professional, efficient, and positive.
Your responsibilities will include:
We're seeking a customer-focused professional who enjoys helping others and takes pride in delivering exceptional service.
To be successful, you will have:
Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand.
Why Join Bloom Hearing Specialists?
At Bloom, we invest in our people and provide an environment where you can grow your career while making a meaningful difference in the lives of others.
If you're looking for a rewarding career where you can combine your customer service expertise with purposeful work that positively impacts people's lives, we'd love to hear from you.
Sounds wonderful? We can't wait to hear from you.
WSA is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
