Job Description

Kickstart Your Career as a Customer Care Consultant

Got your matric? Great energy? Ready to learn, grow and build a real career?
Then this opportunity is for you

Location : Durban

Employment Type : Fixed term contract - 12 months

At Rewardsco, our Customer Care Consultants are the heartbeat of our business. You’ll be the friendly voice our customers trust, helping them solve problems, get answers and leave every interaction feeling supported.

No two days are the same – and that’s what makes it exciting.

What You’ll Be Doing

You’ll be trained to:

• Be the first point of contact for customers, handling incoming calls with confidence and professionalism
• Listen, understand and resolve customer queries and complaints effectively
• Provide accurate information about products and services
• Turn challenges into positive experiences by offering the best solutions
• Build strong, trusted relationships through clear and friendly communication
• Go the extra mile to engage and retain customers
• Work closely with your team and team leader to deliver excellent service
• Play an important role as a brand ambassador for Rewardsco

What We’re Looking For

• Positive, energetic and eager to learn
• Disciplined, organised and able to manage your time well
• Comfortable working in a fast-paced, target-driven environment
• A good listener with strong attention to detail
• Customer-focused and able to adapt to different personalities
• A team player who’s motivated to grow

Requirements

• Matric (essential)
• 6 months customer service experience within a call centre environment
• Excellent telephone etiquette and communication skills
• Clear criminal record

Benefits

Comprehensive Health and Wellness: Free access to Kaelo Health Medical Insurance, Financial Wellness Support, Mental Health Counselling and on-site Pharmacy with an in-house Nurse

Top-Tier Resources and Amenities: Work with world-class technology, enjoy three in-house restaurants and take advantage of discounted grocery staples

Why Rewardsco?

Because this is more than just a job – it’s a career launchpad
We invest in our people, provide ongoing training, and create opportunities for growth for those who show commitment and potential.

If you’re ready to bring the energy, learn new skills and build a future you can be proud of – we want to hear from you

Apply now and start your journey with Rewardsco.

Click this link to apply via our Careers Portal: https://www.rewardscocareers.com/search-jobs/

By applying for this role you are accepting Rewardsco’s Terms and Conditions. Click here to view them:

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