The Role
We are looking for an organised and friendly Customer Care Consultant to provide phenomenal customer service within our Rockhampton Trade Store!
Acting as the face of the business, you will bring friendliness and effective communication over the phone, and over email. You’ll be crucial in delivering a fantastic customer service experience with about 30 points of conversation or investigation each day. You'll be a member of a close-knit team of 7, making this role ideal for someone looking for a company to call home.
We are looking for a team and culture fit over all else! If you want to be part of a close-knit team that treats each other well, apply with us today!
What You’ll Be Doing:
Our Ideal Candidate will have
What's In It For You:
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.
Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 145 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the most remote corners of Australia, and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.
With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections. Being a part of the Wesfarmers group, also means that our team members have endless opportunities to build a fulfilling career and help more people build a better Australia.
