Bruker

Customer Care Center Engineer (Intern)

Bruker  •  Beijing, CN (Onsite)  •  2 hours ago
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Job Description

Overview

The Application and System position within the service organization is an ambassador of Bruker Nano Surfaces and Metrology “BNSM” instrumentation and technology. Bruker Nano Surfaces and Metrology manufactures the world's leading Atomic Forces Microscopes, Stylus and 3D profilers, Mechanical Testers, X-Ray Diffractometer and Mask Repair instrumentation. This technical role is responsible for customer direct post-sale instrumentation and application support including installation, user and application training, instrument diagnostics/fix, and post-sale applications support. Individual must be customer focused with a strong technical background enabling our customers to maintain their instrument at peak performance and maximize productivity for their intended use case.

Responsibilities

ESSENTIAL FUNCTIONS:

This internship role focuses on equipment spare parts inspection, testing, maintenance and sorting management. The intern will assist the technical team in spare parts quality verification, fault checking, simple repair work and data recording.

Complete routine visual inspection and functional testing of mechanical and electrical spare parts, check for damage, wear, deformation and functional abnormality, and judge whether the spare parts are qualified.

Assist technicians in completing maintenance, cleaning, assembly and repair of defective spare parts, restore basic functions of reusable spare parts, and classify scrapped parts.

Accurately record spare part testing results, maintenance content, fault phenomena and processing results, sort out electronic and paper archives, and update spare part status in a timely manner.

Sort, count and label tested spare parts, classify qualified spare parts, pending repair parts and scrap parts, and assist in standardized spare parts storage management.

Cooperate with the technical team to complete daily equipment auxiliary inspection, assist in sorting spare parts inventory, and complete other temporary technical arrangement tasks.

ADDITIONAL RESPONSIBILITIES: Other duties as assigned

Qualifications

ENVIRONMENTAL REQUIREMENTS: Able to work in Bruker Beijing Customer Care Center

KNOWLEDGE, SKILLS, AND ABILITIES:

Customer focused, passionate about science and technology, and passionate to enable customers with Bruker technology.

Excellentunderstanding of mechanical and electrical equipment structure, able to understand simple equipment spare part structure and assembly logic.

Good skills in electronics, mechanics, control systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc.

Good learning ability, able to follow technicians to quickly master testing and repair standards.

Demonstrated ability to provide clear, logical, and effective communication.

Careful, responsible and rigorous at work, able to complete repetitive testing and recording work patiently.

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

Master’s or bachelor’s degree in scientific or engineering field from accredited university or college.

Bruker

About Bruker

Right from the beginning, more than sixty years ago, Bruker has been driven by a single idea: to provide the best technological solution for each analytical task. Today, worldwide, more than 9,700 employees in over 90 locations on all continents are focusing their efforts on this permanent challenge. Bruker systems cover a broad spectrum of applications in all fields of research and development and are used in all industrial production processes for the purpose of ensuring quality and process reliability.

Bruker continues to build upon its extensive range of products and solutions, expand its broad base of installed systems, and maintain a strong reputation amongst its customers. As one of the world's leading analytical instrumentation companies, Bruker remains focused on developing state-of-the-art technologies and innovative solutions for today’s ever-complex analytical questions.

Bruker - Innovation with Integrity.

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Bruker Corporation

40 Manning Road

Billerica, MA 01821, USA

Contacts:

- Phone: +1 978-663-3660

- Fax: +1 978-663-5585

- Email: pr@bruker.com

Industry
Biotech & Life Sciences
Company Size
1,001-5,000 employees
Headquarters
Billerica, MA
Year Founded
Unknown
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