At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:
At least 18 years old
Graduate of Senior High School or High School (Old Curriculum)
Willing and excited to work onsite in San Mateo, Rizal
Open to a shifting schedule, including graveyard shifts
Has a valid NBI Clearance ( Applicants with NBI will be prioritized!)
We’re looking for team members who bring positive energy and top-notch skills:
Excellent English communication—spoken and written
Great with people and a natural problem-solver
Proficient in MS Office and web applications
Fast and accurate typing, sharp comprehension, and top multitasking abilities
Strong analytical and troubleshooting skills in a fast-paced support environment
Previous BPO experience is a plus—but not required!
Deliver exceptional customer service via voice and non-voice platforms (calls and chats)
Navigate multiple systems and tools to assist customers with speed and accuracy
Make outbound calls when needed and tailor-fit solutions to customer needs
Respond to inquiries about pricing, products, and services in a clear, helpful manner
Recommend, upsell, and cross-sell cutting-edge communication products
Follow standard procedures to solve issues thoroughly and efficiently
Build strong customer relationships with empathy and professionalism
Handle payment negotiations and collections with care and respect
Perform both voice and non-voice support tasks as part of a dynamic, blended role
Earn up to Php 19,000–Php 26,000 + Quarterly Salary Increases!*
Hybrid/Work-from-Home options (performance-based after probation)
HMO with 1 FREE dependent
10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)
Life and Accident Insurance from Day 1
Optical, Medicine, and Mental Health Reimbursement
6 Months Paid Maternity Leave + Cash Assistance
15 Days Paid Paternity Leave
Walk-In Applications Welcome!
Monday to Friday | 10:00 AM to 5:00 PM
SM San Mateo, 4th Floor (Entrance besides SM San Mateo Supermarket), Gen. Luna Ave., San Mateo, Rizal
Weekend/Holiday operations may vary. Stay updated via our social media!
Bring your Valid ID and Resume.
TARA NA SA Q!
*For Pooling
*Terms and conditions apply.
In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent. With roots in Canada and a strong hub in the Philippines, we are part of NQX’s 10,000-strong team that powers over 20 million customer interactions every year across more than 120 call types.
At Quantrics by NQX, we don’t just handle interactions, we create meaningful connections that inspire trust, strengthen relationships, and build a more connected world.
