Join our team as a Customer Care Agent and embark on an exciting journey to deliver exceptional service to customers of a renowned retail supermarket chain. As a valued member of our team, you'll take on a significant responsibility, leveraging your customer service expertise to ensure every interaction leaves a lasting positive improession.
Don't miss this chance to make a difference and excel in your career!
You are a proactive individual with exceptional verbal and written communication skills. Your attention to detail and time management abilities set you apart, coupled with your proficiency in MS Office and/or Google Suite. If you're driven to provide exceptional service and thrive in a fast-paced environment, we encourage you to apply.
If you feel like this could be the right role for you, apply now.
Our promise to you.
There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do.
Probe Group is a leader in customer experience (CX) and business process outsourcing (BPO) services. We're a team of over 19,000 passionate individuals, driven by a shared belief in the power of human connection. We combine digital innovation with a people-first approach, crafting exceptional experiences that consistently exceed client expectations.
At the heart of Probe Group is the commitment to empowering people, driving innovation and harnessing technology to deliver meaningful experiences that truly matter. Our house of brands – Probe CX, Innovior, Convai, MicroSourcing and Beepo – each with their own unique identities and specialisations, work together to drive growth. We help our clients become modern digital organisations, where technology enhances, not replaces, the human touch.
We aim to be the digitally enabled, data driven and people led customer experience brand of choice. As CX experts, we understand customer needs, crafting personalised, efficient and effective interactions that foster lasting relationships. That’s why we build digital environments that foster both customer satisfaction and employee fulfillment. We champion the human element, bringing crucial empathy, understanding and personal connection which are key to exceptional CX.
Our end-to-end service offerings include CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. We offer onshore, nearshore and offshore CX services, leveraging local expertise to enhance customer interactions across 28 markets.
We are Probe Group: diverse, empowering, accountable, innovative, customer-obsessed, respectful and empathetic. Uniquely digital. Naturally human.
