
We are Kao, listed as one of the world’s most ethical companies for the last 19 years.
Our brand portfolio spans across three sectors; Consumer Care (John Frieda, Bondi Sands, Bioré, Jergens, Curél), Professional Hair (Goldwell, Oribe, KMS Hair, Kerasilk), and Molton Brown.
Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.
The Customer Business Manager drives profitable, sustainable growth across assigned retail customers by translating company and brand strategies into actionable customer plans. This role is responsible for managing account performance through forecasting, financial stewardship, business analysis, customer relationship management, and cross-functional execution. The position exists to identify growth opportunities, deliver data-driven recommendations, optimize investments and promotional activities, and ensure flawless execution that meets both customer needs and company objectives. By serving as the day-to-day link between the customer and internal teams, the Customer Business Manager helps maximize sales, profitability, and long-term partnerships.
This role serves a critical piece of the organization by managing part of our business with Target.
At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a base salary of $100,000 - 120,000 plus bonus.
At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.
Your voice matters here — we value entrepreneurial thinking and innovation from our teams.
To find out why 33,000 people across the Globe work at Kao please visit:
https://www.kao.com/americas/en/careers/
Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful.
Kao is an Equal Opportunity Employer, including disabled and veterans.

Ever since the company's founding in 1887, Kao has strived to deliver value to the life of people everywhere in the world. Today, we are a leading manufacturer in the fields of hygiene, beauty and health, while our chemical business contributes to the development of diverse industries. With more than 33,000 employees, our mission is to enrich the lives of people globally and contribute to the sustainability of the world.
In the regions of Americas, Europe, Middle East and Africa (EMEA), we focus on our Beauty Care business with premium brands in three business sectors: Consumer Care, Salon and Cosmetics.
Our Consumer Care business represents iconic skin and hair care brands that are recognized worldwide for their innovation and quality, such as John Frieda, Guhl, Jergens, Curél, Bioré and Bondi Sands.
Our Salon Business sector is committed to unleashing the creativity of stylists around the globe. With our brands Goldwell, Kerasilk, KMS Hair, Oribe and Varis, stylists have everything in their hands to create beautiful show-stopping hair representative of the individuality of their clients.
Our London-based luxury brand Molton Brown, offers fragrance, body and bath products found only in our exclusive Molton Brown stores, high-end department stores and travel retail, as well as five-star hotels around the world. Our luxury skincare and make-up brand SENSAI combines advanced science with the unique spirituality of Japanese beauty embraced by their signature ingredient Koishimaru Silk.
All three business sectors are driven by the same values and beliefs: Creating high-quality products and constantly striving for the best is what is at the heart of everything we do.
This is why we understand that our people are one of our core assets, and we strive for a working environment that allows team members to flourish and grow. Join us, and you will have opportunity to help us make life beautiful.