Customer Business Manager
Full time
Derby / Hybrid - 3 days on-site
Why Rolls-Royce?
We are recruiting for an exciting and unique opportunity within the Civil Aerospace Customer and Business Development team for a Customer Business Manager (Level C).
This is a fantastic role for an enthusiastic, business focused individual to join our high performing team and an ideal opportunity for someone to spend time at the forefront of our business. As a key interface representing the Customer business across the enterprise, this position performs a key influencing and supporting role to the leadership team as well as working directly for the Civil Aerospace Chief Customer Officer across many key issues in the Customer and Business Development Team.
The team is globally based and leads the engagement with our airline and aircraft manufacturer customers; we work closely with all the Civil Aerospace divisions and lead all Sales, Marketing, Commercial and Account Management discussions with the airlines as well as developing future services and our strategy with our aircraft manufacturer customers.
We are looking for someone with the drive and ability to develop a good understanding of the Customer and Business Development Team organisation and proactively seek improvements.
Customer experience is not a pre-requisite, you will need a passion and drive to learn and add value as well as excellent communication skills.
Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience. We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.
Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Discover more on our GBS Service Portal about hybrid working.
What you will be doing:
Who are we looking for?
We are looking for an individual who demonstrates all of our leadership expectations, is able to positively influence and collaborate across all levels of leadership with a keen interest in learning about the Customer and Business Development space:
Regional Benefits:
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to Level C
This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.
It is advised that you inform your current manager of your application for this role.
Grade: Level C
For further information contact Helen Wilson
Customer Account Management
25 Jun 2026; 00:06
08 Jul 2026
At Rolls-Royce, we're a force for progress: powering, protecting and connecting people everywhere.
We’ve been at the forefront of innovation for more than a hundred years. Our engineering excellence is the power behind some of the most critical technologies used in the air, at sea and on land.
