Customer Business Executive

Full time - Derby/Site-Based

Grade: EOS Grading structure

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

EOS Derby currently have an opportunity for a Customer Business Executive to join the team on a permanent basis. This is a wide-ranging role and will primarily involve management of key Quality, Cost and Delivery objectives for engine shop visits and Customer Account Management on behalf of EOS. This is an ideal opportunity for an individual to obtain experience within a Customer Business environment.

Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

What you will be doing:

• Ownership of induction readiness activities including Technical Review Committee (TRC) for allocated Customer engines

• Technical liaison & production support

• Engine status reporting and Customer communication

• Management of engine transport

• Build and manage Customer relationships and Customer Satisfaction

Who we’re looking for?

Being a part of Rolls-Royce, you’ll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

• You must be highly motivated and have strong interpersonal and communication skills

• Highly numerate and literate

• Strong business acumen with good attention to detail

• The ability to work in a very challenging environment

• Previous customer or technical experience plus knowledge of maintenance, repair and overhaul would be desirable

• The role is full time office based in the EOS facility

Regional Benefits:

• Work in a safety-first environment where doing the right thing and keeping it simple are core principles.

• Join a culture that values making a real difference through your work.

• Develop your career as a mid-career professional blending technical expertise with strong personal qualities.

• Thrive in a role that encourages integrity, accountability, resilience, and curiosity.

• Collaborate and build relationships in a team-focused environment while also working independently.

• Take initiative, lead, and make smart decisions with confidence and support.

• Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.