Job Description

P lease note:

• Multiple Customer Banking Specialist Relief Positions

• Permanent Fixed roster    Monday to Friday Varying Hours between 9am to 4pm

• This role offers variety—each day you’ll connect with different teams across branches Coffs Harbour Area. Reasonable travel may be required.

See yourself in our team

As the Customer Banking Specialist Relief in our Coffs Harbour Areayou’ll: 

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice  

• Support customers with enquiries, maintenance on accounts and process applications for credit products 

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes   

• Educate and demonstrate of our in-branch technology and digital banking options to customers 

• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture  

We’re interested in hearing from people who have  

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality   

• Excellent communication skills & the ability to articulate financial terms in a clear way  

• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do 

• Ability to work in retail environment that’s busy and commercially driven 

• A genuine interest in building a career with CommBank  

With us, you’ll help customers make informed financial decisions to achieve their goals.  

If this role matches your experience and career goals, apply today! 

Aboriginal &/or Torres Strait Islander people encouraged to apply 

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 26/05/2026