Commonwealth Bank

Customer Banking Specialist - Kadina (19.35 hours/week)

Commonwealth Bank  •  Commonwealth of Australia (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

We are looking for a part time Customer Banking Specialist to work in our Port Lincoln multichannel branch!

Rosters are predetermined. Please ensure you are available for the following roster before applying:

  • Monday, Thursday and Friday, 9.30am - 5.00pm

What is a Multi Channel Branch?

Our branches serve customers through a variety of different means.

  • Prior to 2.00pm Monday - Friday; our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.

  • 2.00pm - 4.00pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will:

  • Assist customers with general banking transactions, answering questions and queries 

  • Build a personal connection with customers through meaningful conversations face to face and through our direct channels

  • Work with customers to use our in-branch technology and digital banking options   

  • Complete Financial Health Checks to assess customers’ financial needs 

  • Process applications for personal loans, credit cards and associated products   

  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement 

  • Be provided with continuous training and development to support your career aspirations 

We’re interested in hearing from people who have:  

  • A passion for delivering outstanding customer service with every interaction 

  • The ability to have great conversations and confidence to ask challenging questions  

  • Problem solving attitude and curiosity in finding the right solutions  

  • An open approach to learning new things and goal oriented

  • An ability to work collaboratively as a team to deliver a seamless customer experience 

Don't wait, apply today!

Aboriginal &/or Torres Strait Islander people encouraged to apply!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 08/06/2026

Commonwealth Bank

About Commonwealth Bank

Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.

We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.

Connect with us, we'd like to hear from you:

facebook.com/commonwealthbank

twitter.com/commbank

youtube.com/commbank

youtube.com/commbankbusiness

instagram.com/commbank

Our Community Guidelines can be found at:

https://www.commbank.com.au/support/social-networks.html

For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Sydney, AU
Year Founded
Unknown
Social Media