Enterprise Mobility

Customer Assistance Representative Sr- San Luis Obispo

Enterprise Mobility  •  $20/hr  •  San Luis Obispo, CA (Onsite)  •  1 hour ago
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Job Description

Enterprise Mobility has an exciting opportunity for a Full-Time Senior Customer Assistance Representative at our San Luis Obispo airport! This position is full time and we offer $19.75/hour.

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide service to customers and all rental functions.

Responsibilities

  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Responsible for working all aspects of the rental process (e.g. rental counter, exit booth, walking tickets, return lanes, etc.)
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • This position requires a valid unrestricted Driver's License
  • Must have a high school diploma or GED equivalent
  • Must have at least 6 months of prior customer service or sales experience (retail, customer facing preferred)
  • Must be available to work Weekdays and Weekends
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Enterprise Mobility

About Enterprise Mobility

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.

Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.

Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.

That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
St. Louis, Missouri
Year Founded
Unknown
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