Enterprise Mobility

Customer Assistance Representative - Limerick

Enterprise Mobility  •  €32k/yr  •  Ireland (Onsite)  •  4 hours ago
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Job Description

Overview

Competitive Salary + Career Progression

Join a Team That Keeps the UK Moving

Make Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. At Enterprise Mobility, we operate one of the UK’s most diverse and dynamic vehicle fleets. Now, we’re looking for a motivated and customer-focused Customer Assistance Representative to join our Flex-E-Rent team in Limerick.

Why Join Us?

  • Structured Career Development – €31,600 annual salary and clear training roadmap with a €1,000 salary increase upon completion
  • Fast-Track Progression – Promotion to Senior Customer Assistance Representative within 10-12 months
  • Leadership Opportunities – Access to our development programme and future management roles
  • Work-Life Balance – Monday to Friday schedule, no weekend shifts
  • Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
  • Comprehensive Benefits – Including pension, life assurance, and access to an Employee Assistance Programme.
  • Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days

What Division Will I Be Working In?

Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.

To help understand and find out more about our Flex-E-Rent division of Enterprise Mobility, please visit: Commercial Vehicle Hire | Enterprise Flex-E-Rent (flexerent.co.uk)

Location

Enterprise Flex-E-Rent, Ballysheedy, Ashville, Co. Limerick, V94 D5D1, Ireland

Responsibilities

What You’ll Be Doing

  • Delivering exceptional customer service in person, by phone, and via email
  • Managing vehicle bookings and fleet systems
  • Building strong customer relationships and supporting account management
  • Handling administration, problem-solving, and operational tasks
  • Helping the business grow by giving you the chance to boost income and cut costs
  • Working both independently and as part of a fast paced high-performing team

Qualifications

What We’re Looking For

  • Strong communication and customer care skills
  • A flexible approach to work
  • Experience handling enquiries via email, phone, and face-to-face
  • A Full Irish Manual Driving Licence is required for this role
  • Business-level IT skills (Excel, Outlook, etc.)
  • Ability to pass a security check (criminality, financial, and employment references)
  • In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system.
Enterprise Mobility

About Enterprise Mobility

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.

Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.

Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.

That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
St. Louis, Missouri
Year Founded
Unknown
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