Tenaris

Customer Assistance Manager

Tenaris  •  Zalău, RO (Onsite)  •  14 hours ago
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Job Description

Customer Assistant Manager

Location: Zalau, Romania

Department: Quality - Customer Assistance

Purpose: Supports technical customer assistance activities.

Responsibilities:

  • Acts as technical contact point between Customer/Customer representatives and internal areas, during the order processing, by:
  • Participating in pre-production meetings, ensuring customer requirements are considered and intervention points agreed/defined;
  • Reviewing applicable documents - (Quality Control plans, Inspection and tests plans, customer specifications, etc.);
  • Day-to-day follow up of order progress and eventual problems arise.
  • Follows-up quality events arise during the order processing.
  • Participates in the internal investigation of customer dissatisfaction events
  • Collects and compiles information for Data Books issuing.

Your profile:

  • Degreed in: Mechanical Engineering / Metallurgy or other related technical fields.
  • Language: English - Advanced
  • Specific knowledge: Excel, Outlook, SAP
  • dynamic with high level of initiative and autonomy
  • curious, fast learner and team player
  • accuracy through tasks and multitasking
  • great communication and interpersonal skills

What we offer:

  • Competitive Salary
  • Performance Bonus
  • Medical Benefits
  • Flexible working environment
  • 24 days annual leave
Tenaris

About Tenaris

Tenaris is a leading supplier of tubes and related services for the world’s energy industry and certain other industrial applications. Our mission is to deliver value to our customers through product development, manufacturing excellence, and supply chain management. Tenaris employees around the world are committed to continuous improvement by sharing knowledge across a single global organization.

Our customers include most of the world’s leading oil and gas companies as well as engineering companies engaged in constructing oil and gas gathering, transportation and processing facilities. Our principal products include casing, tubing, line pipe, and mechanical and structural pipes.

Tenaris employs around 29,000 people from more than 25 countries. From the moment they enter the company, our employees follow a career plan specially designed to meet their professional goals. TenarisUniversity, Tenaris’s corporate university, offers high-quality, job-specific curricula and development plans that help them succeed in the many challenging assignments faced during their careers.

Our employees work in a culturally diverse setting that enriches their professional as well as their personal lives. As part of our fundamental corporate values, Tenaris offers our employee an active participation in a long-term, sustainable industrial project.

RECRUITMENT FRAUD: We’ve received reports that unauthorized individuals are fraudulently recruiting and extending fake job offers on behalf of Tenaris. We encourage prospective candidates to remain vigilant. Additional information on how to recognize recruitment fraud or scams can be found at: https://www.tenaris.com/en/careers/recruitment-fraud

Please remember that Tenaris never asks job applicants to pay a fee as part of the recruitment process.

Industry
Oil, Gas & Mining
Company Size
10,000+ employees
Headquarters
Houston, Texas
Year Founded
Unknown
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