Agilent Technologies

Customer Application Specialist (CAS) -Pathology

Agilent Technologies  •  $105k - $175k/yr  •  Florida (Remote)  •  28 days ago
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Job Description

Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets. Our Pathology and Genomics Solutions are at the core of our mission to advance cancer research, diagnostics, and laboratory performance. Through innovation, integrity, and a customer‑first mindset, our One Agilent global team delivers trusted answers that improve the quality of life worldwide.

Agilent’s Diagnostics and Genomics Group is seeking acustomer‑focused In‑Field Customer ApplicationSpecialist (CAS) to support new and existing customers in theMiami/Fort Lauderdale territory. This role serves as thescientific and technical expert for Agilent’s Pathology and Genomics Solutions, partnering closely with sales, service, and internal teams to drive growth, ensure successful implementations, and optimize customer outcomes.

This is aremote, home‑based position, with the expectation of frequent travel throughout the assigned territory to visit customer sites as business needs require.

Territory Coverage

  • Primary territory includesMiami, Fort Lauderdale, and the surrounding South Florida areas
  • The ideal candidate
  • Position isremote/home‑office based within the territory
  • Regular travel within the territory is required to support presales, post‑ sales, training, and customer optimization activities

Key Responsibilities

  • Provide presalesscientific and technical consultation, partnering with Salesto guide customers toward optimal Pathology and Genomics solutions
  • Support customer meetings and presentations as thetechnical subject matter expert (in‑person and remote)
  • Co‑travel with SalesAccount Managers to develop new business and support existing accounts
  • Supportpost‑ salesinstallations, including on‑site training and Performance Qualification, in collaboration with Field Service Engineers and internal teams
  • Optimize customer assays includingIHC, Special Stains, H&E, and Molecular ISH/FISH
  • Deliveron‑site and remote troubleshooting in partnership with Applications, Technical Support, Sales, and Service teams
  • Act as thecustomer voice, providing feedback to influence future product and applicationdevelopment
  • Maintain awareness of competitive solutions and articulate Agilent’s value differentiators
  • Complete required administrative activities, including scheduling, travel, expenses, and service documentation

Qualifications

  • Bachelor’s or Master’s degree (or equivalent) in Life Sciences or a related field
  • 1–2 years of experience supporting pathology and genomics instrumentation and workflows in clinical or laboratory environments
  • Preferred Certifications & Language Skills
  • HT or QIHC certification is a plus
  • Bilingual proficiency in English and Spanish (written and verbal) is a plus
  • Spanish language proficiency is highly preferred
  • Strong scientific and technical background in:
    • Immunohistochemistry (IHC)
    • Special Stains and H&E
    • Molecular techniques, including ISH/FISH
  • Ability to communicate complex scientific concepts clearly to diverse audiences
  • Valid driver’s license and ability to travel extensively
  • Up to 75% travel with flexible working hours
  • Ability to lift up to 30 pounds and perform hands-on laboratory activities
  • Must meet Agilent‑approved customer and vendor credentialing requirements for site access, where applicable

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least May 7, 2026 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $105,075.00 - $175,125.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales

Agilent Technologies

About Agilent Technologies

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio.

Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories.

Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life.

In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Industry
Biotech & Life Sciences
Company Size
10,000+ employees
Headquarters
Santa Clara, CA
Year Founded
1999
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