Position:Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Manage incoming calls, chats, messages, and emails across multiple channels
Identify customer needs and deliver effective solutions to ensure high satisfaction
Build long-term, trust-based relationships through clear and engaging communication
Provide accurate and complete information using approved tools and processes
Meet individual and team performance targets, including case handling quotas
Maintain detailed records of customer interactions and manage customer accounts
Follow internal communication procedures, guidelines, and policies.
REQUIREMENTS:
Native/fluent in Germanboth verbal and written (C2 level). Fluent in English (minimum B2+ level)
Strong phone handling skills with a customer-focused and attentive listening approach
Ability to adapt communication style to different customer profiles
Excellent verbal and written communication skills
Strong multitasking, time-management, and prioritization abilities.
BENEFITS:
Indefinite employment contract.
14 salaries per year
Daily meal voucher provided
Private health insurance including dental and optical care
Mobility program
Dynamic and challenging working environment
Regular employee events and team activities
Free gym access, well-being initiatives, and rooftop cinema with Acropolis views.
We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.
The job seekers’ benefits:
Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.
Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.
Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.
The partner companies’ benefits:
Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.
Reduced hiring costs - Save resources compared to traditional international recruitment processes.
Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.
Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.
Some numbers we’re proud of:
A fulfilment ratio of over 90%
A talent base of over 30K candidates and rising
Over 1K available jobs worldwide
Under 30 days average time to hire
Let’s talk about your hiring needs and find the best solution for you!
Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/
