🌍 Now partnering with a leading Outsourcing/BPO company!
📍 Athens, Greece | 🏢 Hybrid | ⏰ Full-time | 💰 Base salary
Are you a Dutch-speaking customer service pro with a passion for hospitality? 🍕 We're looking for a Customer Advisor to support restaurant partners on a leading hospitality platform, acting as a true brand ambassador while delivering exceptional service! ✨
👉 Handle customer inquiries via email, phone, live chat & messaging platforms 💬
👉 Provide professional technical support to restaurant partners using the hospitality platform
👉 Deliver excellent customer service while acting as a brand ambassador
👉 Resolve customer issues efficiently, quickly identifying customer needs
👉 Escalate complex technical or billing issues to the right internal teams
👉 Maintain accurate customer records and case documentation
👉 Ensure high-quality service while meeting productivity & performance targets 🎯
👉 Support restaurants with platform-related questions and operational requests
🔹 Native or fluent Dutch (C1+) with excellent written & spoken communication
🔹 English B2 minimum
🔹 Previous experience in customer service, hospitality, or customer relations
🔹 Strong customer-focused mindset with excellent communication skills
🔹 Excellent written communication for email support
🔹 Strong active listening and problem-solving skills
🔹 Good computer literacy
🔹 Ability to manage multiple tasks and prioritize effectively
🔹 Ability to work efficiently in a fast-paced environment
🔹 Understanding of handling sensitive customer data
🔹 High level of empathy, particularly in time-sensitive hospitality situations ❤️
💪 Access to corporate gym facilities
💵 Daily performance allowances based on office or hybrid presence
🏆 Performance-based bonuses and additional incentive programs
🎓 Structured onboarding and training support
✨ And many others!
📩 Ready to bring your Dutch language skills to the hospitality tech world? Apply now!
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This company was established by Winston Imanuel a nomad that started traveling since 2004 after personal setback in his life. Travelling through Europe and Asia working different kind of jobs. Therefor he has gained insight about how the different social/business cultures thrive in setting up a successful working community.
He has been working in the recruitment industry since 2018 and due to Covid-19 lost his job and decided to start freelancing. In this way gaining employment and also helping others that has lost their job in regaining employment. With all his past professional experiences in knowing different industries has made him able to match the right candidates with the right employers.
