SharpContra

Customer Account Representative

SharpContra  •  $50k - $56k/yr  •  Oklahoma City, OK (Onsite)  •  1 hour ago
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Job Description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

About the Role

We are looking for a motivated, personable, and detail-oriented Customer Account Representative to help build and maintain positive customer relationships. In this role, you will assist customers with their account-related needs, provide information about available products and services, and identify opportunities to improve their overall experience.

This is a great opportunity for someone who enjoys working with people, developing professional skills, and growing within a team-oriented environment.

Responsibilities

  • Build and maintain positive relationships with existing and prospective customers.
  • Assist customers with general account questions and service-related needs.
  • Provide clear information about products, services, and available options.
  • Identify customer needs and recommend suitable solutions.
  • Follow up on customer inquiries to support a positive experience.
  • Maintain accurate account information and assist with routine account updates.
  • Collaborate with team members to achieve customer satisfaction and performance goals.

What We Offer

  • Hands-on training and ongoing professional development.
  • Opportunities to develop customer relationship and account management skills.
  • A collaborative and encouraging team environment.
  • Potential for career growth and advancement.
  • Compensation based on the position and experience.

Qualifications

  • Strong communication and interpersonal skills.
  • Customer-focused attitude and professional approach.
  • Good organizational skills and attention to detail.
  • Ability to build rapport and establish trust with customers.
  • Problem-solving skills and willingness to learn.
  • Previous customer service or account-related experience is a plus, but not required.

Additional Information

  • Competitive Salary: $50,000 – $56,000 annually.
  • Career Growth Opportunities: Clear opportunities for professional development and advancement.
  • Professional Skill Development: Strengthen your communication, leadership, relationship management, and strategic planning skills.
  • Supportive Team Environment: Work alongside collaborative, motivated professionals.
  • Training & Development: Access to ongoing learning opportunities and professional guidance.
  • Meaningful Impact: Play an active role in strengthening the company's reputation and professional relationships.
  • Dynamic Work Environment: Enjoy a position that encourages initiative, collaboration, and creative thinking.
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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