SharpContra

Customer Account Representative

SharpContra  •  Holland, MI (Onsite)  •  5 days ago
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Job Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Introduction

We are looking for a Customer Account Representative to support account coordination and maintain positive customer relationships. This role is ideal for individuals who are organized, customer-focused, and interested in developing professional relationship-management skills.

Responsibilities

  • Assist with maintaining customer account records and updates.
  • Respond to account-related inquiries and requests.
  • Support account follow-ups and administrative processes.
  • Maintain accurate documentation and customer information.
  • Collaborate with internal teams to support customer satisfaction.
  • Help ensure timely and professional communication with customers.

Qualifications

  • Strong communication and interpersonal skills.
  • Organized and detail-oriented mindset.
  • Customer-focused with a professional attitude.
  • Ability to manage multiple tasks effectively.
  • Basic computer proficiency including email and spreadsheets.
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Supportive and professional work environment
  • Career development and hands-on training
  • Stable full-time position
  • Collaborative team culture
  • Modern office environment
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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