Lumina Agency INC is a growing company committed to delivering professional business solutions and outstanding client experiences. Since our founding, we have focused on creating a welcoming, organized, and collaborative environment where both employees and clients feel valued. Our team is driven by professionalism, innovation, and a strong dedication to customer service excellence.
We believe that every interaction matters, and our front office team plays a key role in representing the quality and professionalism of our company. As we continue to expand, we are looking for motivated individuals who are ready to grow with us and contribute to a positive workplace culture.
We are currently seeking a motivated and professional Customer Account Representative to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for customers, assisting with account management, resolving inquiries, and ensuring a positive customer experience.
This position is ideal for individuals who enjoy communication, problem-solving, and working in a fast-paced team environment while developing valuable business and client service skills.
Responsibilities
Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.
Who We Are:
At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.
Our Philosophy:
We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.
What Sets Us Apart:
Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.
Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.
Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.
