AmeriLux Family of Companies

Customer Account Manager

AmeriLux Family of Companies  •  De Pere, WI (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The AmeriLux Family of Companies is Hiring! The account manager role focuses on building and maintaining strong customer relationships, identifying sales opportunities, and providing outstanding support to our clients. As an Inside Sales Representative, you will play a vital role in driving revenue growth and contributing to the overall success of the company.

Key Responsibilities:

  • Respond promptly to inbound customer inquiries and resolve them fully
  • Maintain regular contact with existing accounts to anticipate needs and keep the relationship healthy
  • Provide product information, quotes, and order status updates, and follow through until the customer has what they need
  • Coordinate with operations and supply chain to ensure smooth order processing and on-time delivery
  • Maintain accurate records of customer interactions and account activity in the CRM
  • Prepare account and service reports for customers and internal teams
  • Participate in team meetings and training to deepen product knowledge and service skills

Requirements

  • Previous experience in inside sales or customer service is preferred, not required.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Self-motivated with a strong desire to achieve sales targets.

Benefits

The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members.

Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.

AmeriLux Family of Companies

About AmeriLux Family of Companies

Started with nothing more than a vision and an entrepreneurial spirit, AmeriLux International was formed in May 2004. AmeriLux is a value-adding distributor of multiwall and corrugated polycarbonate sheet products, PVC sheet and liner panels, and steel coil. Headquartered in De Pere, Wisconsin, AmeriLux sources and distributes materials from and to companies around the world. It is by building and maintaining strategic, win-win partnerships with vendors, customers, and employees that AmeriLux is able to profitably – and sustainably – grow its business.

With an emphasis on customer service and support, AmeriLux International seeks to provide its customers with creative, cost-effective solutions to their unique challenges. This solutions-focused mentality has driven facility expansions and key equipment investments, enabling AmeriLux to provide a variety of fabrication services, component assembly, and turn-key manufacturing solutions.

Strongly committed to educating the architectural, building, and construction communities on the benefits of using its products, AmeriLux International provides distance learning courses, webinars, and in-person presentations whereby continuing education units can be earned. These online educational programs are free, one-hour-long programs that focus on topics such as energy efficiency, polycarbonate glazing solutions, and sustainable design. This has led to a greater grass roots demand for their products.

To reduce lead times and improve on-time delivery with key customers, AmeriLux International started AmeriLux Transportation — a trucking company with its own drivers and equipment — in June 2012. AmeriLux Transportation is a direct delivery carrier and regularly operates in the US. With the recent formation of AmeriLux Logistics, AmeriLux now has access to a network of qualified carriers and a wide range of freight shipping services - yet another offering to better serve the marketplace!

Industry
Wholesale & Distribution
Company Size
51-200 employees
Headquarters
De Pere (Green Bay), WI
Year Founded
2004
Social Media