Job Description

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : SAP Plant Maintenance (PM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications align with business needs and technical specifications, while fostering a collaborative environment that encourages innovation and efficiency.

Roles & Responsibilities:
- Configure and implement SAP Service Management (SM) module to meet business requirements.
- Work on Service Contracts, Service Notifications, Service Orders, Resource-related billing, and integration with SAP SD and MM.
- Handle business process mapping, gap analysis, and documentation of functional requirements.
- Manage incident, problem, and change requests related to SAP SM applications.
- Collaborate with cross-functional teams for integration with FI, CO, PM, and CRM modules.
- Provide production support and troubleshoot issues in Service Management processes.
- Conduct unit testing, integration testing, and UAT support with business users.
- Prepare and deliver functional specifications for custom developments and enhancements.
- Lead end-user training and knowledge transfer sessions.

Professional & Technical Skills:
- Minimum 5 years of experience in SAP ECC or S/4HANA Service Management module.
- Experience in at least one full-cycle implementation and two support projects.
- Strong knowledge of Service Contracts, Warranties, Notifications, and Order Processing.
- Exposure to Customer Service integration with Sales, MM, and Finance modules.
- Hands-on experience in RICEFW development coordination and functional testing.

Additional Information:
- Sound understanding of SAP SM master data, pricing, and billing integration.
- Familiarity with S/4HANA Service Management (S/4HANA Service) or Customer Service (CS) module.
- Excellent analytical, communication, and client interaction skills.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.