Job Description

Project Role : Custom Software Engineer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : Service Excellence
Good to have skills : NA
Minimum 18 year(s) of experience is required
Educational Qualification : 15 years full time education

As an Oracle Cloud Service Excellence Lead, candidates should have a proven track record in leading large-scale, complex, multi-technology (primary being Oracle Cloud) implementations, transformations, and migrations as Service / Process excellence specialist.
Should have been the process champion in driving the adoption of TDLC, Agile, or SAFe methodologies, ensuring adherence to sprint cycles, milestones, and process standards. This role is critical for turning around RED /AMBER projects requiring the ability to assess the current state, define recovery solutions, and execute recovery plans with minimal impact on cost, schedule, and scope.

Key Responsibilities:
1. Service Excellence Lead
Ensure adherence to Accenture s delivery methodologies, quality standards, tools
Lead from front defining and driving alongside delivery team for adoption of TDLC, Agile, or SAFe methodologies, process standards and tools adoption
Drive project governance, process compliance, contract (SOW) compliance, risk management, and process compliance
Led Steering Committees, weekly executive connects
Provided strategic and hands-on leadership to address challenges across programs
Proactively identify delivery risks and implement preventive or corrective actions
Ensure compliance with internal audits, InfoSec requirements, and quality gates
2. Stakeholder Management
Built and maintained trust with internal and external stakeholders through structured communications, governance routines, and proactive engagement
Led Steering Committees, weekly executive connects, and status reviews to ensure transparency, alignment, and stakeholder confidence
3. Innovation & Thought Leadership
Deep understanding of Agile and SI delivery principles with a focus on transformation excellence, governance
Leveraging Agentic AI / Gen AI to automate the repetitive tasks

Professional & Technical Skills:
Strong Experience in Oracle Fusion Cloud SI programs
20 years total experience, with 15+ years in Service excellence in Oracle SI programs. Of these 15 years at least 7 years should be in Oracle fusion / Cloud as Service Excellence Lead
Hands on Experience in at least two major Oracle Solutions SI Programs as turn-around Delivery specialist
Hands-on techno-functional consultant in at least 2 of Oracle fusion modules

Additional Information:
PMI, PRINCE2 or equivalent certification Relevant platform certifications Oracle
A 16-year full-time education is required
Position Open across PAN India15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.