Job Description

Benefits:

• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Experienced Custom Furniture Sales Professional
📍 Ashland, Ohio | 🛋 Full-Time

Farm and Home Appliance, Furniture & Mattress is seeking a talented, customer-focused Furniture Sales Professional to join our growing team. We’re looking for someone with a passion for design, a deep understanding of custom furniture, and a drive to deliver exceptional customer experiences.

About the Role


As a Custom Furniture Sales Professional, you’ll work one-on-one with customers to bring their vision to life — from choosing styles, fabrics, and finishes to finalizing custom orders with our premium brands. You’ll also assist with showroom presentation, product knowledge training, and maintaining high visual standards.

Key Responsibilities

• Engage with customers to identify their needs and guide them through the custom design process
  
  
• Present furniture and upholstery options with confidence and professionalism
  
  
• Write up and manage custom orders accurately and efficiently
  
  
• Build long-term relationships with repeat customers through outstanding service
  
  
• Perform consistent sales follow-up tasks, including:
  
  
  • Following up on quotes and design proposals
    
    
  • Contacting customers after delivery to ensure satisfaction
    
    
  • Maintaining a pipeline of leads and tracking open opportunities
    
    
  • Sending thank-you notes and personalized check-ins to past customers
    
    
  • Proactively reaching out about new collections or promotions
    
    
• Maintain current knowledge of product lines, trends, and lead times
  
  
• Collaborate with the store manager and design team on displays and showroom layouts
  
  
• Achieve and exceed personal and store sales goals
  
  

Qualifications

• Minimum 2 years of experience in furniture sales, interior design, or related field
  
  
• Strong knowledge of custom furniture brands and construction details
  
  
• Excellent communication and customer service skills
  
  
• Organized and detail-oriented, with the ability to manage multiple projects
  
  
• Comfortable working with design tools and order systems
  
  
• Positive attitude and a team-player mindset
  
  

What We Offer

• Competitive base pay plus commission
  
  
• Employee discounts on furniture, appliances, and mattresses
  
  
• Supportive, family-owned environment focused on growth and teamwork
  
  
• Opportunities for advancement within our multi-location business
  
  

If you have a passion for helping customers create beautiful, comfortable homes — we want to meet you!
Compensation: $14.00 - $17.00 per hour

No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.