Job Description

Eram Talent is seeking a dedicated and knowledgeable Custom Clearance Processor to join our team for a position based in Saudi Arabia. We are seeking a detail-oriented and experienced Customs Clearance Processor to join our Finance Division – Customs Clearance & Compliance team. The successful candidate will be responsible for preparing customs documentation, coordinating shipment clearance activities, ensuring compliance with customs regulations, and supporting smooth import/export operations while maintaining high standards of customer service.

Requirements

• Prepare and process import and export documentation in compliance with customs regulations and procedures.
• Determine, track, and process duties, taxes, and tariff payments for shipments.
• Coordinate customs clearance activities for air and sea shipments.
• Collect delivery orders from shipping agents and ensure timely processing.
• Enter shipment and customs-related data accurately into customs authority systems and internal databases.
• Coordinate with freight forwarders, shipping agents, customers, and internal departments regarding shipment status and documentation.
• Support the Customs Documentation Department with daily operational and administrative activities.
• Handle customer inquiries related to customs clearance and shipment processing.
• Maintain organized filing systems for shipment and customs records.
• Ensure compliance with all applicable import/export laws and company procedures.
• Suggest suitable packaging or labeling methods when required.
• Maintain a high level of customer service and operational accuracy.

Requirements

• High school diploma or higher qualification.
• Minimum 5 years of experience in customs clearance, shipping, logistics, or related field.
• Strong knowledge of customs brokerage services and customs formalities.
• Good understanding of shipping and logistics operations.
• Proficiency in Microsoft Office applications and computer systems.
• Experience using customs authority portals and shipment tracking systems.
• Strong organizational and planning skills.
• Ability to work under pressure and meet deadlines.
• Excellent communication and customer service skills.
• Attention to detail and accuracy in documentation processing.