Job Description

Who we are looking for

We are looking for an individual with proven track record of managing large client relationships in the Custody area. The candidate should be organized, execution-oriented and seasoned manager with a strong risk management ethic. A sound knowledge of custody operations (including settlements and payments) to locally manage, together with regional / global functional leads, custody management services based in Ireland. Able to influence beyond the direct managerial span of control, the role requires comfort working in a highly matrixed environment and a sound understanding of both operational and legal entity perspectives.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD).
SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Custody Management Services Ireland Vice you will

THE ROLE

• Responsible for oversight and management of multiple clients in accordance with the agreed service levels, KPI and SLA provisions.

• Lead and manage a consistent high-quality service delivery to clients.

• Operate strategically and engage with global and regional organizational stakeholders in the delivery of custody servicing.

• Support the delegation and outsourcing oversight model to ensure that functional activities are conducted effectively.

• Drive change in line with overall divisional objectives and deliver on strategic projects.

• Ensure that the business unit operates in compliance with internal and external regulations and that escalation procedures are followed.

• Ensure that all procedures, systems and controls are regularly reviewed and in line with the risk profile of the unit.

• Support the planning and management of the daily processes in an effective utilization of resources with the support of your reporting manager.

MANAGERIAL RESPONSIBILITIES

• Management of a large team of people.

• Demonstrate the ‘Risk Excellence’ culture in behaviors and ensure that the highest level of the Code of Conduct is displayed in own and staff behavior.

• Ensure the team has clear understanding of their reporting lines, authority levels, scope of responsibilities (including those delegated to them and those they delegate), objectives, and training and competency requirements.

• Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.

• Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).

• Support and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved.

• Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members’ behaviour in performing their roles.

What we value

These skills will help you succeed in this role

• Clear decision making and action-orientation

• Take ownership, and drive cross-functional collaboration

• Excellent leadership and communication skills

• Proven track record of working with large complex clients and establishing strong partnerships at all levels

• Excellent client skills and the ability to engage at all levels

Education & Preferred Qualifications

• University Degree in Law or Banking, Finance, Economics,

• Previous years of experience in the Banking and Investment Fund business

• Strong understanding of operational processes across all aspects of Global Custody

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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